Shipping and delivery policy

In an effort to provide the finest services to its valued customers, an agreement has been concluded with several shipping and delivery companies to deliver their products to customers. Therefore, we would like to point out to you the following:

First: The delivery period from when the company’s representative is received from our store until it reaches our valued customers, is as follows:

Inside Riyadh: 48 hours

Outside Riyadh: from 2 to 4 days

(Noting that this period is in case the customer responds to the delivery representative’s call without delay)

Second: Application delivery times are as follows:

The first period: from ten in the morning until three in the afternoon

The second period: from three in the afternoon until six in the evening

Third: In the event that the customer does not respond to the delivery representative’s call or is unable to receive the order for any reason, the delivery of the order will be rescheduled, which may cause a delay in the arrival of the order.

Fourth: There are some customers who live in places that are not covered by delivery services, so they have to contact us via WhatsApp on the number 0533396633 to deliver their requests in other ways.

Fifth: In view of the circumstances that the world is going through due to the Corona Virus pandemic, as well as the precautions taken by the Kingdom of Saudi Arabia to combat the spread of the Corona Virus and the health requirements required for delivery companies, and due to the fact that many people are forced to order via the Internet, we note that some orders may be delayed for their due date, which is It is our utmost concern that you reach them as soon as possible

Sixth: We like to hear all our customers' suggestions and opinions about our services and products via WhatsApp 0533396633. We do our best to provide the best products and services, and we always strive for what our distinguished customers deserve.

We wish you and your loved ones good health.